Warranty for Bose products only, terms and conditions

Norbern Electronics warranties all Bose product repairs for a period of 90 days from repair invoice date. This warranty applies only to the actual parts replaced and the labor charged to replace those parts. It does not cover any other components of the equipment not replaced. This warranty does not cover “symptoms” or description of complaints to operation. As an example a “dead” unit can be caused by many different parts, only the actual parts replaced to cure the dead unit will be covered under our warranty. Norbern Electronics does not provide Bose factory warranty repairs. Our warranty is limited by the following exclusions;

1. After repairs unit is damaged by any of the following, water, shipping, lightning or voltage surges, misuse or abuse.

2. Extended play at high volume levels.

3. Attempted repairs or disassembly by anyone other than Norbern Electronics.

4. Any use not recommended by the manufacturer.

5. Discontinuance of repair parts by the manufacturer.

Warranty does not include shipping costs to return your unit to us.  We will pay the shipping to return your unit to you if it’s a valid warranty claim. No other warrantees or guarantees are expressed or implied.

Norbern Electronics Inc. is not associated with or an agent of the Bose Corporation. Bose, Wave Radio, Acoustimass, Lifestyle are registered trademarks of Bose corporation. Any reference to those trademarks are used purely for model identification purposes. 

Listed repair rates in this website are strictly a guideline and do not guarantee a repair rate. Any repair estimates quoted over the phone or by email prior to sending in your unit are not binding.

All outgoing shipments are shipped UPS FOB Colorado Springs. Norbern Electronics is not responsible for claims due the shipping damages or delays. A minimum fee of $49.95 plus return shipping and handling is due on all equipment not approved for repairs or shipping damaged units or No Problem Found units. Repairs are not completed without customer approval. Equipment will be considered abandon 30 days after last contact with customer. Shipping damage claims are the customers responsibility. There is an additional charge of $50.00 if we are required to take damaged items to a local inspection facility.

Norbern Electronics does not sell replacement parts to any individual or repair shop nor do we provide technical assistance to aid in repairs of your unit. Any technical assistance is limited to operational assistance and troubleshooting to determine which items of your equipment will need to be sent in for repairs.

Any Bose equipment sent in that is not listed on this website as approved for repairs or has been approved for repair by our technician will be subject to shipping and handling costs to return your equipment, paid by customer. A diagnostic fee will not be charged.

 
Norbern Electronics Inc.  6735 Earl Drive,  Colorado Springs, CO 80918

Phone: 719-550-5810,      E-mail: norm@norbern.com        Business  hours: Mon - Fri 9:00am - 5:00pm (mountain time)