6735 Earl Drive,  Colorado Springs, CO. 80918   719-550-5810

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Equipment Repair Form

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Warranty for Bose products     Terms and Conditions

Norbern Electronics warranties repairs for a period of 90 days from repair invoice date. This warranty applies only to the actual parts replaced and the labor charged to replace those parts. It does not cover any other components of the equipment not replaced. This warranty does not cover “symptoms” or description of complaints to operation. As an example a “dead” unit can be caused by many different parts, only the actual parts replaced to cure the dead unit will be covered under our warranty. Norbern Electronics does not provide Bose factory warranty repairs. Our warranty is limited by the following exclusions;

1. After repairs unit is damaged by any of the following, water, shipping, lightning or voltage surges, misuse or abuse.

2. Extended play at high volume levels.

3. Attempted repairs or disassembly by anyone other than Norbern Electronics.

4. Any use not recommended by the manufacturer.

5. Discontinuance of repair parts by the manufacturer.

Warranty does not include shipping costs to return your unit to us.  We will pay the shipping to return your unit to you if it’s a valid warranty claim. No other warrantees or guarantees are expressed or implied.

Norbern Electronics Inc. is not associated with or an agent of the Bose Corporation. Bose, Wave Radio, Acoustimass, Lifestyle are registered trademarks of Bose corporation. Any reference to those trademarks are used purely for model identification purposes. 

Listed repair rates (Flat Rate Repairs) in this website are strictly a guideline and do not guarantee a repair rate. Any repair estimates quoted over the phone or by email prior to sending in your unit are not binding. We reserve the right to wave any "Flat Rate Repair" for any reason after we receive your unit and determine the repairs needed. Corrosion damages, missing parts, work done on unit by un-authorized persons, lightning damages are a few reasons flat rate repairs may be increased. Minimum $69.95 diagnostic fee plus return shipping is due on all non-repaired units. Prices subject to change without notice.

All outgoing shipments are shipped UPS FOB Colorado Springs. Norbern Electronics is not responsible for claims due the shipping damages or delays. A minimum fee of $69.95 plus return shipping and handling is due on all equipment not approved for repairs or shipping damaged units or No Problem Found units. Repairs are not completed without customer approval. Equipment will be considered abandon 30 days after last contact with customer. Shipping damage claims are the customers responsibility.

Norbern Electronics does not sell replacement parts to any individual or repair shop nor do we provide technical assistance to aid in repairs of your unit. Norbern Electronics can not be held liable for any technical assistance given over the phone or by email. Any technical assistance is limited to operational assistance and troubleshooting to help determine which items of your equipment may or may not have defects. We do not guarantee that any assistance we provide will identify exactly which unit in your system is defective. 

 

 

 
Norbern Electronics Inc.  6735 Earl Drive,  Colorado Springs, CO 80918

Phone: 719-550-5810,      E-mail: norm@norbern.com        Hours: Mon - Thur  9:00- 5:00   -  Fri 9:00 - 4:00 (mountain time)
 

Norbern Electronics Inc is not affiliated nor endorsed by Bose® Corporation.
 Bose
®, Wave®, Acoustic Wave®, Lifestyle®, & Acoustimass® are registered trademarks of Bose® Corporation, All rights reserved.   © Norbern Electronics Inc. 201
3-2016